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New Customer Service Manager
New Shelves Publishing Services is pleased to announce that Tricia Martin has joined NSPS as our Customer Service Manager.
Tricia comes to us from her previous jobs as Project Coordinator and Office Manager in the technology industry.
Tricia’s attention to detail and organizational skills have impressed us greatly. She has already come up with several key ideas to save us time and allow us to be more helpful to our clients.
Nicole Riley will still be handling all of the sales functions for New Shelves (and now she will have a lot more time to do so!) and Amy is always available if you need anything, but we are very excited about Tricia’s new position.
If you need reports, want to order shipments, if you have questions about anything, or need corrections/changes in our databases, please email Tricia at tricia@newshelves.com or feel free to call her at our main number: 518-261-1300.
Why is Everyone Selling My Book Except Me?
This week I have received a number of questions from a client who has seen her book for sale on Amazon’s Marketplace, B&N’s used book page, and other used and cheap book sites.
“Where did these come from?” she asks. Her next question was how to hire a lawyer to stop the sale of her book from which she gets no recompense.
After phone-pouring her a stiff drink, I explained where they came from and why there is nothing she can do about it.
First off, several of the sites that list a book do not actually HAVE the book. Computer bots have scurried around the book websites and grabbed new book information as it is released. The bots then send the book info back to their host computers who post the book automatically. I love seeing one of my clients $16.95 books on sale for $203.50 at a used book site.
But other than that, the books you see ARE real.
Smart authors print pre-release copies of their books, Advance Reading Copies or actual book copies, to send to reviewers and jounalists during the early months of a book’s marketing campaign. Dozens or even hundreds of copies of these books are sent out to reviewers and editors asking for some attention.
Bethany Brown of The Cadence Group says: “We here at the Cadence Group always sticker the books we send out with bright orange stickers stating that the books are for review only and not for resale. But even with those stickers, the books always show up for sale on Amazon, B&N, and other used book outlets. It is the reality of the review world.”
Once a book is reviewed, the reviewer is well within their rights to do whatever they wish with it. A LOT of reviewers have a local used bookstore that will take boxes of books each month. These used bookstores, having bought the books legally, put them up on their Amazon and other retail marketplace pages.
I will say here what I said to my now-no-longer-letigious client. Let it go. A few used copies bought cheaply will only help get your book out there. The more people who read it the better! If you sent out 100 books, then brace yourself that 86 will be sold as used or almost new. That is 86 more readers than you would have had.
“I want to sell a million copies”
I hear this sentence at least three times a day. A million copies. The magic number. Just thought I’d throw a few more magic numbers out there….
Here is a brief run down of Stephen King’s latest marketing program for his last book from an October 2011 Wall Street Journal Article.
Mr. King and his publisher, Scribner, face an odd challenge as they unleash an elaborate marketing campaign to promote “11/22/63.” How do you rebrand one of the world’s most famous and successful living authors? Scribner is targeting history buffs with book-giveaway promotions on bio.com and history sites. To reach news junkies, the publisher bought ad time on 11 p.m. news programs in New York, Los Angeles and Chicago. The 30-second ad, which will also run on the CNN airport network and on the A&E and Syfy networks, shows archival footage of Kennedy’s Dallas motorcade, with a voice-over that says, “What if instead of justwatching history, you could change it?” Mr. King’s book tour will include appearances at the John F. Kennedy Presidential Library and Museum in Boston and at the Sixth Floor Museum in Dallas, the site Oswald fired from. The Dallas museum is preparing to host 1,000 people.
So what do we take away from this?
Mr. King has a huge following and decades of New York Times Best Sellers behind him.
He was on the road for weeks doing events in high-profile locations.
His publisher purchased ads on CNN, A&E the 11pm news in major markets.
Scribner also launched a multi-platform online campaign that gave away over 3000 books.
The magic number since the book released last November? According to Bookscan, Mr. King has sold 576,361 copies across all formats.
One of the best-selling authors of all time spent over a hundred thousand dollars on marketing with his publisher and even with eBook sales included, did not reach a million copies.
What is the real magic number?
It starts with the amount of time you spend getting the package of your book right
It is followed by the number of months you spend planning and orchestrating your launch
Right behind that is the number of ads and programs you participate in.
But that last number does not count much unless the ads and programs are in top venues (USA TODAY, PEOPLE, CNN…)
Next up is the number of PR and marketing professionals you are working with.
Then is there are the amount of reviews you get
A BIG number is how many retailers are getting your marketing and PR information to convince the buyers to buy your book.
Finally, there is the elusive “tipping point” number. How many people have to love and recommend your book before it takes on a life of its own?
So what is the answer to the question “what are the right numbers for my book?”.
It is different for everybody, but start with THOSE numbers and THEN tell the world how many you plan on selling. If you are going to spend 20 hours and $4000 on sales and marketing, your book will not “catch fire”. The stories of books that grow from nothing and become huge successes have enormous numbers behind them. Numbers of hours, numbers of dollars, numbers of supporters…. the ratio varies, but the totals are the same. At least a million….
eBook sales on the rise!
According to this morning’s PW Daily, eBook sales saw a significant jump in May 2010.
In fact, PW reports that eBook sales rose 162.8% in May to $29.3 million at the 13 publishers who report results to AAP’s monthly sales report.
With so many areas of the publishing industry in decline, this is some great news for hump day.
Happy Wednesday everyone!
D5 Creation