Book Distributors
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New Customer Service Manager
New Shelves Publishing Services is pleased to announce that Tricia Martin has joined NSPS as our Customer Service Manager.
Tricia comes to us from her previous jobs as Project Coordinator and Office Manager in the technology industry.
Tricia’s attention to detail and organizational skills have impressed us greatly. She has already come up with several key ideas to save us time and allow us to be more helpful to our clients.
Nicole Riley will still be handling all of the sales functions for New Shelves (and now she will have a lot more time to do so!) and Amy is always available if you need anything, but we are very excited about Tricia’s new position.
If you need reports, want to order shipments, if you have questions about anything, or need corrections/changes in our databases, please email Tricia at tricia@newshelves.com or feel free to call her at our main number: 518-261-1300.
Distributors vs. Wholesalers
What is the difference between WHOLESALERS and DISTRIBUTORS?
A Distributor will sell and promote your books to the bookstores and libraries. They will have reps contact the stores and wholesalers who are most likely to want your book and pitch them the merits of your title.
A wholesaler has a warehouse and is a passive company that will purchase books from you, and then resell the books. They do not pitch your books, they wait and handle incoming orders only.
A distributor also has a warehouse. But they are not passive. They will store, pick, ship, invoice and collect on your behalf as well as handle customer service and most likely offer sales and marketing services as well. They are not your customer, they work for you. You give them money in exchange for the services they do for you.
A wholesaler is your customer. They buy books from you. Some of the bigger ones are called Ingram, Baker & Taylor, Bookazine, Brodart, New Leaf and Quality.
Ingram and Baker & Taylor are two of the largest book wholesalers in North America and they have warehouses all over the US. These warehouse hold book and when a retailer (bookstore or library) asks for a book, Ingram or B&T will send it to them. Both Ingram and Baker & Taylor offer distribution services as well, but only to a certain group of publishers and even though they have the word DISTRIBUTION in their names, they are most likely not distributing your books.
When a bookstore asks who your distributor is, you should be using names like NBN, IPG, New Shelves Distribution, Atlas Books or Book Hub. Ingram and B&T are not your distributor, but the bookstores will be happy to know that your book is available at those wholesalers.